Support
King Barbu · help and contact
Write to support@kingbarbu.com. King Barbu is made by one person, and every message is read by that person.
For a bug, it helps to say what you were doing, what kind of phone it was, and the version shown at the foot of Settings in the app. For a problem at an online table, the table's code.
Playing with friends
How do I start a table for friends?
Open Play Online and start a private table, then share its invite link or tell your friends the code. Anybody can sit down from the link, with or without an account. If you are short of a fourth, the host can add a computer player to an empty seat.
Does a friend need an account to join?
No. Opening an invite link lets them take a seat as a guest under a name they choose for that table. The name lives on the seat and is gone with the table; there is nothing to sign back into later. An account is only needed to keep a global score and to play at public tables.
The table is full. Can I still get in?
Open its code anyway: you can watch the game, without seeing anybody's cards, and you are seated when a chair comes free.
During a game
What happens if somebody stops playing?
Every turn has a time limit. When it runs out, the server plays a card for that seat. After two turns in a row played for them, the seat is marked away (the zzz beside the name) and given up when the round ends, so somebody else can take it. If the host of a private table is gone for five minutes before the deal, the host's role passes to another player.
How is my global score worked out?
It is the running total of your results in every public round you finish, and in every private round finished with at least one other person at the table. Rounds you play on your own against the computer do not count.
Your account
I forgot my password.
On the Log In screen, tap Forgot password? and a reset link is emailed to you. If you signed up with Apple or Google, there is no password; sign in with the same button again.
The confirmation email has not arrived.
It comes from auth.kingbarbu.com. Look in your spam or junk folder; if it is not there after a few minutes, write to support with the address you signed up with.
How do I delete my King Barbu account?
In the app: Settings → Delete account. It is immediate and permanent, and there is no recovery.
If you no longer have the app, or cannot sign in, email support@kingbarbu.com from the address on the account, with the subject Delete my account. Signed up with Apple's Hide My Email? Send it from that relay address, or give your username so the account can be found. It is deleted within 30 days and you get a reply when it is done.
Deleted: your sign-in, email address, username, global score, your devices' push tokens, and your seat at every table you have played.
Kept for a while: the tables you played stay for the other players, with your name taken off them, until they are deleted 30 days after their last move. Performance timings carry your account's identifier and are deleted 30 days after they were recorded. The full detail is in the Privacy Policy.
How do I stop notifications?
Turn them off for King Barbu in your phone's settings. The game plays exactly the same without them.
Reporting a player
If somebody's name is offensive, or a player is cheating, write to support with the table's code and the name. Names that break the Terms of Service are changed or removed, and so is the account behind them if it keeps happening.
Anything else: support@kingbarbu.com